Skip to main content
0

PRIVACY NOTICE FOR LEARNERS AND PROSPECTIVE LEARNERS

Background

This Privacy Notice (“Notice”) explains how Grupo Training London (“the Training Centre,” “we,” “our,” “us”) processes the personal data of our learners and prospective learners, including those enrolled in our short courses and University Recruitment Programmes (“you,” “your”), and outlines your rights concerning the personal data we hold.

For the purposes of applicable data protection laws in England and Wales, including the UK General Data Protection Regulation (UK GDPR), Grupo Training London is the data controller of your personal data. We have appointed a Data Protection Officer who can be contacted via:

  • Email: dpo@grupotraining.co.uk
  • Telephone: +44 (0) 2039834569
  • Post: Grupo Training London, Data Protection Officer, 7th Floor, 252-262 Romford Road, London E7 9HZ

For more information, please visit www.grupocollegelondon.co.uk.

How Your Personal Data is Collected

We collect personal data from the following sources:

1. Directly from You

  • When you interact with us before joining as a learner, such as during open days or when applying to study at Grupo Training London or our partner universities/colleges.
  • During the enrolment and registration process.
  • When you complete surveys and feedback forms.
  • Through communications during your time as a learner.
  • When you visit our website, including when registering or using our online payment portals or store.

2. From Third Parties

  • Educational Institutions – Schools or employers providing references.
  • Partner Institutions – Involved in joint or exchange programmes (including those offering clinical training components).
  • Service Providers – Contractors performing services on our behalf.
  • Other Relevant Third Parties – Such as the Student Loans Company.

What Categories of Personal Data Are Collected?

We collect the following categories of personal data:

Identification and Contact Details

  • Biographical information, including your name, title, date of birth, age, and gender.
  • Your image and likeness (e.g., photographs or CCTV footage).
  • Contact details, including address, email, and phone number.
  • Proof of residency or financial circumstances (e.g., utility bills, bank statements).
  • Evidence of family relationships (e.g., birth, adoption, or marriage certificates).
  • National insurance number (or other tax identification number), passport or national ID details, country of domicile, and nationality.
  • Unique learner number and username.
  • Where applicable, diversity and background information that you provide.

Learner Life and Academic Records

  • Course details, dates of study, examination results, and attendance records.
  • Academic assessments, examination grades, disciplinary records, and other information in your learner record.
  • Educational and employment history, including previous schools, universities, and workplaces.
  • Family or personal circumstances (e.g., welfare information) and academic or extracurricular interests.
  • Records of communications between you and Grupo Training London.
  • Attendance at Training Centre events, including online participation.

Online and Transactional Data

  • IP address, browser type, and operating system when visiting our website.
  • Financial transaction details, such as payments for courses, products, and services.

Special Categories of Personal Data

We may collect sensitive personal data where necessary, including:

  • Health and medical information (e.g., disability or dietary needs).
  • Certain criminal convictions or criminal acts recorded on CCTV.
  • Information about racial or ethnic origin, religion or similar beliefs, and sexual orientation.

Basis for Processing Your Data, How We Use It, and Who We Share It With

We process your personal data either with your consent or where it is necessary for a lawful purpose, including:

1. Contractual Obligations

To fulfill the contractual relationship between you and Grupo Training London, we use your personal data for:

  • Processing applications, including evaluating suitability for admission and determining support requirements.
  • Enrolment, registration, and administration of your studies.
  • Producing learner photo ID cards and maintaining campus security.
  • Academic assessments, complaints, appeals, and disciplinary processes.
  • Organizing social and sporting activities and providing accommodation and other support services.
  • Awarding scholarships, prizes, and bursaries.
  • Processing and recovery of tuition fees.
  • Administering employment contracts where applicable.
  • Coordinating placements with partner institutions.
  • Organizing events and providing requested products or services.

Sharing Data for Contractual Obligations
We share personal data with:

  • Agents and contractors (e.g., accommodation, catering, IT, and support services).
  • Stripe (or any future payment provider) for processing learner fees and payments.
  • External interviewers, reviewers, and recruitment partners.
  • Partner institutions involved in joint programmes.
  • Sponsors, including UK research councils, the Student Loans Company, and external award funders.
  • External examiners, anti-plagiarism software providers, and debt collection agencies.
  • Relevant professional bodies for programme qualifications.

2. Legitimate Interests

We may process personal data for our legitimate interests or those of a third party, balancing them against your rights and expectations. Examples include:

  • Managing our relationship with you throughout your course and for welfare purposes.
  • Publishing your name in graduation programmes and on merchandise (opt-out available).
  • Engaging third parties for marketing and recruitment activities.
  • Sharing your data with external survey organisations (e.g., Financial Times) for ranking purposes.
  • Communicating career opportunities via professional and industrial bodies.
  • Sharing data with research partners and former schools for statistical purposes.

3. Legal Obligations and Public Task

We may process your data to comply with legal obligations or as part of our public task, such as:

  • Detecting and preventing crime or fraud.
  • Complying with tax, immigration, and visa regulations.
  • Supporting public interest research and statistical analysis.
  • Assisting law enforcement agencies, local authorities, or other regulatory bodies.

4. Consent

Where required by law or necessary, we will obtain your consent to process your personal data, including for:

  • Marketing communications.
  • Participation in certain research projects.
  • Disclosure and Barring Service (DBS) checks.

You can withdraw consent at any time by contacting our Data Protection Officer.

Your Rights Under Data Protection Legislation

You have the right to:

  • Request access to, correction of, or deletion of your personal data.
  • Restrict our data processing activities.
  • Receive personal data in a portable format.
  • Object to processing or withdraw consent where applicable.
  • Lodge a complaint with the Information Commissioner’s Office (www.ico.org.uk).

For questions about your rights or data usage, contact:

  • Data Protection Officer
    Grupo Training London
    7th Floor, 252-262 Romford Road, London E7 9HZ
    Email: dpo@grupotraining.co.uk
    Telephone: +44 (0) 2039834569

Data Retention

We retain some learner data permanently for research and legal purposes. Applications for admission are also retained to improve our admissions process and detect fraud.

Document last updated in January 2024 and will be reviewed in January 2025.

Close Menu
Call Now Button
× WhatsApp Contact